Silver Falcon General Trading LLC” maintains the www.myflavory.com Website.
United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E
Visa or MasterCard debit and credit cards in AED will be accepted for payment
We will not trade with or provide any services to OFAC and sanctioned countries
Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website
Cardholder must retain a copy of transaction records and Merchant policies and rules
User is responsible for maintaining the confidentiality of his account
PAYMENT CONFIRMATION : Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.
REFUND POLICY & REFUND POLICY: We will refund the amount only if their delivery packaging has not been opened or the products are damaged or wrong product and also it should be within 24 hours. And we will not accept return from customer after 24 hours and if there no any of these above reasons. And Refunds will be done only through the Original Mode of Payment .
CANCELLATION POLICY: Customer can cancel their order within 12 hours by email/Call/website/Message refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.
DELIVERY/SHIPPING POLICY: We deliver our Products inside UAE. Shipping will be done by a third-party courier. Delivery within UAE cities shall take 24 to 40 hours from time of order placed. We provide Free standard shipping on 100 AED for Dubai, Ajman and Sharjah order, 150 AED for Abudhabi, Alain, Ras Al Kaimah, Umm Al Quein, Fujairah. Avoid any delivery delay by providing your full address along with your contact details.